Mumbai: ServiceNow, the global leader in digital workflows, has announced the appointment of Ganesh Lakshminarayanan as the Managing Director (MD) and Group Vice President (GVP) of ServiceNow India and the SAARC region. The appointment will take effect on 6 January 2025, further reinforcing the company’s commitment to driving digital transformation in one of the world’s fastest-growing markets.
Ganesh brings over two decades of leadership experience, having previously served as the CEO of Airtel’s domestic B2B business and as President and MD of Dell India. He is recognized for his inclusive leadership style and ability to build high-performing teams that drive exceptional results. In his new role, Ganesh will be pivotal in advancing ServiceNow’s position as a leader in digital innovation across the Asia-Pacific region.
“We are thrilled to welcome Ganesh to lead our India business into its next phase of growth,” said Detlef Krause, President of APAC, ServiceNow. “India is a key priority for ServiceNow, and his expertise and leadership will help us continue to deliver value to our customers in this dynamic market.”
Ganesh expressed his excitement about the role, stating, “India is a critical market for ServiceNow, and I’m eager to lead the team in driving innovation and delivering transformative results for our customers.”
Based in Bengaluru, Ganesh will oversee the company’s business operations in India. ServiceNow’s India Technology and Business Centre, the largest outside of the US, plays a crucial role in supporting global operations and platform innovation. India is home to over 20% of ServiceNow’s global workforce, with one-third of the company’s engineers based in the country. Additionally, over 40% of ServiceNow’s global product engineering is driven from India, highlighting the nation’s importance as a key hub for innovation.
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