Akasa Air Revolutionizes Travel with Innovative, Customer-Centric Services

Akasa Air, India’s rapidly growing airline, continues to transform the aviation industry with a range of innovative, customer-centric services. From gourmet dining to pet-friendly travel, the airline is setting new standards in comfort, convenience, and inclusivity.

Launched with a vision to provide a modern travel experience, Akasa Air’s offerings include the introduction of SkyBeats and SkyLights, designed to enhance the atmosphere with musical sets by Indian artists and ambient lighting. The airline’s cabins feature Boeing Sky Interiors, spacious seating, USB charging ports, and generous overhead bins, ensuring a relaxed and comfortable journey.

For food lovers, Café Akasa offers a diverse range of gourmet meals, including regional delicacies tied to Indian festivals, and custom birthday cakes. The airline’s Pets on Akasa program, allowing pets up to 10kg to travel in-cabin, has seen over 4,800 pets flown since its launch.

In response to customer needs, Akasa Air also introduced QuietFlights, a service on late-night and early-morning flights designed to create a peaceful environment with minimized announcements and dimmed lights. For travelers seeking vacation options, Akasa Holidays offers customized packages for both domestic and international destinations.

As part of its commitment to inclusivity, Akasa has partnered with Xavier’s Resource Centre for the Visually Challenged to introduce Braille menus and safety manuals. Sustainability is also a priority, with eco-friendly practices and water-saving initiatives already saving over 460,000 liters of water.

Serving over 13 million passengers since its August 2022 launch, Akasa Air now connects 22 domestic and five international cities, positioning itself as a leader in India’s aviation market.